Griper, LLC Privacy Policy

SCOPE

Griper, LLC (“Griper,” “we,” “us,” or “our”) respects the privacy of our visitors and users (also occasionally referred to as “you” or “your”).  This privacy policy (and as amended from time to time as posted on our website at www.griper.com/privacy-policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit or use our website: www.griper.com (“Website”) or any other website of ours that links to this privacy notice; or log in to our platform (“Services”); as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.  By “visitors” we mean visitors to our Website who do not have a registered account, and those who do have a registered account – regardless of whether you post on, comment on, like, share, upload information to, download information from our Website, simply visit our Website, or engage with us in other related ways, such as any sales, marketing, or attending events.  By “user” we mean the persons with registered accounts authorized to access and use our Services.  This Privacy Policy applies to the data collected by us, or those working on our behalf, through information you enter or from the data imported from authorized and approved sources.  It does not apply to data collected through other websites, products, or services not offered directly by us.

ACKNOWLEDGEMENT AND CONSENT

By using or accessing our Website and/or Services in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy (and as updated from time to time), and you hereby consent that we may collect, use, and share your Personal Information as described herein.  If you do not agree with our policies and practices, your choice is not to use our Website or Services.  As a visitor or user, your use of our Website and/or Services is at all times subject to our Terms of Services (the “Terms”), which incorporates by reference this Privacy Policy.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by reading below this section in full.

How and Why We Collect Your Personal Information: When you visit or use our Website or Services, we collect Personal Information from you for various purposes, including but not limited to, corresponding with you, informing you about your account, security updates, and providing you with Services.  We may combine the information we collect from you with information obtained from other sources to help us improve our Website and Services for relevance and completeness, well as to better tailor our interactions with you, improving our business overall.  We may also collect information relating to your use of our Website and/or Services using various technologies, including cookies.  The information collected depends on how you interact with our Website and Services.

Processing Your Personal Information: We process your Personal Information to provide and improve our Website and Services.  Additionally, we process your Personal Information to communicate with you, for security and fraud prevention, as well as to comply with applicable law. Further, we may process your Personal Information for other purposes with your consent, but only when we have a valid legal reason to do so.

When and With Whom We Share Your Personal Information: We may share your Personal Information in specific situations and with specific categories of third parties.

How Your Personal Information Is Protected: We have organizational and technical processes and procedures in place to protect your personal information.  However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Rights: Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your Personal Information.  To request your data privacy information, complete our Data Subject Request Form and submit using the contact information provided below.  We will consider and act upon any request in accordance with applicable data protection laws.

This Privacy Policy covers our treatment of personally identifiable information. This is information which may be connected to you specifically as the individual to whom the information relates. Such information may include name, username, email address, password, and any other information defined as personally identifiable information (or similar term) by applicable laws (“Personal Information”).  We may also collect Personal Information from you through means other than our Website and/or Services.  This may include offline collection, such as if you email our support staff.  It may also include other communications that you send to us separate from our Website or by way of our third-party service providers.

Personal Information does not include your personally identifiable information that has been deidentified, pseudonymized, anonymized, aggregated, and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual.

Children & Young Adults

Griper does not knowingly collect, solicit, or maintain Personal Information from anyone under the age of 13 or knowingly allow such persons to register for our Services.  If you are under 13, please do not send any Personal Information about yourself (such as your name, email address, or username) to us.  No one under the age of 13 should provide any Personal Information to or on our Services.  In the event that we learn that we have collected Personal Information from a child under the age of 13, we will use commercially reasonable efforts to delete that information from our database.

If you are between 13-17 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted data that you publicly post on our Website.  To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California.  We will make sure the data is not publicly displayed on our Website and/or Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

Changes to Our Privacy Policy

We are constantly working to improve our Website and Services and may need to change this Privacy Policy from time to time as well.  The updated Privacy Policy will indicate an updated date and will be effective as soon as it is accessible.  We will alert you to changes by placing a notice on our Website, or by sending you an email, and/or by some other means.  However, we encourage you to review our Privacy Policy frequently to be informed of how we are protecting your information.

These legal notices govern your visit and use of our Website and/or Services, and you are responsible for reading and understanding them.  If you visit or use our Website and/or Services after any changes to the Privacy Policy have been posted, that means you agree to the new Privacy Policy, including all of the changes.  Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Information We Collect and How We Collect It

We collect information you provide us on or through our Website and/or Services.  This may include:

• Information you provide via forms, including but not limited to information provided at registration, posting material (where permitted), reacting to material posted by others (where permitted), or requesting further Services.  We may also ask you for information when you report a problem with our Website and/or Services.  All Personal Information that you provide us must be true, complete, and accurate.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys we might ask you to complete for research purposes.
• Your search queries on the Website.

While Griper does not directly collect any Personal Information, the data submitted by or collected from our visitors or users are stored on our servers and may contain Personal Information.

As you navigate through and interact with our Website and/or Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

1. details of your visits and uses of our Website and/or Services, such as traffic data, geolocation data, logs and other communication data, and the resources that you access and use on the Website.
2. details about your computer and internet connection, including your IP address, operating system, browser type, clickstream patterns, and the pages you viewed while on our Website.

The information we collect automatically is statistical in nature but may include Personal Information.  It helps us to improve our Website and to deliver a better and more personalized Services, including, but not limited to, by enabling us to: (a) estimate our audience/visitor size and usage patterns; (b) allow us to customize and improve our Website; (c) speed up your searches; and/or, (d) recognize you when you return to our Website.  The technologies we use for this automatic data collection may include cookies, flash cookies, web beacons, pixel tracking, GIF and/or IP address.  Please review our Cookies Policy for more information.

We use, and some of our third-party service providers may use, analytics services to help us understand visits and uses of our Website and/or Services.  This is only applicable when visitors and users accept the Website’s Cookie Consent.  This Privacy Policy covers use of cookies by us only and not the use of cookies by any third-party service providers.

We use search engine or display network advertising on our website.  This is to ensure a positive experience for users.  We use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding visitor and user interactions with ad impressions and other ad service functions as they relate to our Website.

Social Media Login Data

We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or any other social media account.  If you choose to register or log in to our services using a social media account, we may have access to certain information about you.  The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you.  Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.  We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

How We Use Your Information

We use information we collect about you or that you provide to us, including any Personal Information, for one or more of the following purposes:

• To present our Website and its contents to you.
• To facilitate account creation and authentication and otherwise manage user accounts.
• To provide you with information that you request from us.
• To provide you with our Services.
• To provide you with notices about your account.
• To send you emails and newsletters with Website, Services, and company information.
• To communicate with you regarding our Website and/or Services.
• To respond to your questions or other requests.
• To contact you with regard to our Website and/or Services.
• To process any changes to your account information.
• To process other information or Personal Information that you submit through our Website.
• To notify you about changes to our Website, our policies, terms, or Services.
• To allow you to participate in interactive features on our Website.
• To request feedback.
• To deliver targeted advertising.
• To evaluate and improve our Services, Website, marketing, and your experience.
• To fulfill any other purpose for which you provide it.
• In any other way we may describe when you provide the information.

If we are relying on your consent to process your Personal Information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact information provided below and include the email address associated with your account and a statement regarding your withdrawal of consent.  Please note that this will not affect the lawfulness of the processing that occurred before your withdrawal of consent, when applicable law allows, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

De-Identified Personal Information or non-Personal Information is aggregated for system administration and to monitor the usage of the Website. It is utilized to measure the number of visits to our Website, average time spent, number of pages viewed, and to monitor various other Website statistics. This monitoring helps us evaluate how visitors use and navigate our Website so we can improve the content.

We use cookies and other log file information to: (a) remember information so that you will not have to re-enter it during your visit to our Website or the next time use our Services; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Website and/or Services; (d) monitor aggregate metrics such as a total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our visitor, users, or engineers; and (f) help you efficiently access your information after you sign in.

How We Share Your Information

We will never disclose, sell, or rent your identifiable Personal Information to third parties for commercial purposes.  We only disclose your Personal Information, in whole or in part, with third parties who perform services on our behalf for the purposes of providing or improving our Website and/or Services to you.  We may disclose Personal Information to the following types of third parties, and for one or more the following purposes:

• Hosting providers for the secure storage and transmission of your data;
• Website Hosting Services Providers;
• User Account Registration & Authentication Services;
• Identity management providers for authentication purposes;
• Database software providers for the management and tracking of your data; and
• Legal and compliance consultants, such as external counsel, external auditors, or tax consultants.

It is likely that the identity and categories of such third parties will change during the life of your account. We require that our third-party service providers only use your Personal Information as necessary to provide the requested services to us and each service provider is subject to a set of terms consistent with the applicable portions of this Privacy Policy.

Except as otherwise described in this Privacy Policy, we will not disclose Personal Information to any third party unless required to do so by law, court order, legal process, or subpoena, including to respond to any government or regulatory request, or if we believe that such action is necessary to (a) comply with the law, comply with legal process served on us or our affiliates, subsidiaries, contracted vendors, or affinity partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) enforce our Terms; (c) take precautions against liability; (d) investigate and defend ourselves against any third-party claims or allegations; (e) assist government enforcement agencies; (f) to protect the security or integrity of our Website or our Services; or (g) exercise or protect the rights, property, or personal safety of us, our users, our visitors, or others.

We will attempt to notify you about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon us, our users, our visitors, our Website, or our Services. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that individual about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no risk scenarios are described in this paragraph apply.

Third-Party Websites

Griper is not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Website but are not affiliated with us or our Services.

Our Website may contain links to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we are not responsible for any loss or damage caused by the use of such third-party websites, services, or applications.  The inclusion of a link towards a third-party website, service, or application does not imply an endorsement of such by us.  We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy.  We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from our Website and/or Services. You should review the policies of such third parties and contact them directly to respond to your questions.

Your Consent to Disclosure/Transfer of Your Personal Information

You consent to our disclosure of your Personal Information and other information to a potential or actual buyer or other successors for the purpose of considering a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or other proceedings, in which Personal Information held by us is among the assets transferred. You agree to and do hereby consent to (and shall not object to) our assignment, conveyance, transfer, and/or license (whether by contract, merger, or operation of law) of any or all of our rights to your Personal Information and your consents, in whole or in part, and other information, with or without notice to you and without your further consent.

Data Transfer/Access Outside of the United States

We have our headquarters in the United States. The Personal Information we collect may be stored and processed in servers within or outside of the United States and wherever we and our service providers have facilities around the globe. As such, we and our service providers may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. No matter where you are located, you consent to the processing and transferring of your information in and to the United States, Canada, and other countries.  If you are a resident of a country other than the United States, you acknowledge and consent to our collecting, transmitting, and storing your Personal Information out of the country in which you reside.

Security

We aim to protect your Personal Information through a system of organizational and technical security measures.  Your Personal Information is contained behind secured networks and a firewall and is only accessible by a limited number of persons and service providers who have special access rights to such systems and are required to keep the information confidential.

The safety and security of your information is also dependent on you.  You should maintain good internet security practices. Where you have password-protected access to certain parts of our Website or Services, you are responsible for keeping this password confidential.  You should not share your password with anyone. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.  If your email account or the like is compromised, this could allow access to your account with us.  If your email account is compromised, it could be used to ask us to reset a password and gain access to your account with us. If you think that any of your accounts have been compromised you should change your account credentials with us, and in particular, make sure any compromised account does not allow access to your account with us. The information you share in public areas may be viewed by other users. We’ll never email you to ask for your password or other account login information. If you receive such an email, please send it to us so we can investigate.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do use security measures designed to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at your own risk as we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.  We are not responsible for circumvention of any privacy settings or security measures contained on our Website or used with our Services.

Data Retention

We will keep your Personal Information for as long as your account is active, or as long as you are a registered user of our Services, or for as long as we have another business purpose to do so and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request.  When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.  This period of retention is subject to our review and alteration.

Following termination or deactivation of your account, we may retain your profile information and all information posted to public areas of the Website.  In addition, we may delete all of your Personal Information and other data without notice to you.

What Information You Can Access, Change, or Delete

Through your account settings, you may access and, in some cases, edit or delete certain information you’ve provided to us, such as name and password, email address, etc.  The information that you can view, update, and delete may change as our Services or our practices change.  If you have any questions about viewing or updating information we have on file about you, please contact us.

Your California Privacy Rights

Online Privacy Protection Act (“CalOPPA”) – under California Civil Code Sections 1798.83-1798.84 (known as the “Shine the Light” law), California residents are entitled to ask us annually for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties with whom the business has shared such information during the immediately preceding calendar year.  To make such a request, please contact us with “Request for California Privacy Information” on the subject line and in the body of your message.  We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

As required by CalOPPA, we agree to the following:

• Users can visit our Website anonymously by adjusting the settings in your browser.
• We honor Do-Not-Track ("DNT") signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
• We do not allow personalized third-party behavioral tracking, though we may use De-Identified Personal Information to track visitors’ / users’ click or browsing patterns.

Notices & Opting Out

By providing us with your email address (including by “following,” “liking,” linking your account to our Services or other services, etc., on a third-party website or network), you consent to our using the email address to send you Services-related notices by email, including any notices required by law, in lieu of communication by postal mail.  You also agree that we may send you notifications of activity on our Website and/or Services to the email address you give us, in accordance with any applicable privacy settings.  We may use your email address to send you other messages or content, such as, but not limited to, newsletters, additions or changes to features of the Services, or special offers.  If you do not want to receive such email messages, you may opt out by emailing us your opt-out request or by clicking “unsubscribe” at the bottom of our messages.  Opting out may prevent you from receiving email messages regarding updates, improvements, special features, announcements, or offers.  You may not opt-out of Services-related emails.

You can add, update, or delete the information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us.  It is your responsibility to maintain your current email address with us.

Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or for any other purposes, please contact us at:

Griper, LLC
641 Lexington Avenue, 29th Floor
New York, NY 10022
United States
support@griper.com